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Rolling Out Hospital Automation to Improve Patient Safety: Q&A with Serene Chin

Rolling Out Hospital Automation to Improve Patient Safety: Q&A with Serene Chin

Technological advancement brings along greater accessibility to big data as well as new and sometimes costly eHealth solutions. Subsequently, IT project risk management and governance, benefits realization and improved stakeholder engagement are necessary for successful project delivery. In this interview Serene Chin, Deputy Director, Integrated Health Information Systems and SingHealth CIO. Serene shares details of the outpatient automation and integrated health information systems at the KK Women's and Children's Hospital in Singapore, and also delves into the challenges, benefits and limitations of healthcare digitization.

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